Thursday, December 2, 2010

DoodleDee & The Family Factory!

Our little DoodleDees are hard at work organizing and tidying up the Workshop and Showroom in the new Family Factory. Everything is pretty hush-hush as they work under tight security (example above!) to get the exciting new website ready for the millions of visitors they're expecting.

As it turns out, though, they need your help! Although they've been trying to think of every last detail, they're sure they've missed something only a customer could spot. So, the DoodleDee CEO has come up with an idea...

>WIN ONE OF FIVE GOLDEN TICKETS!<

You and your family (the kids - and maybe even the husbands - will LOVE the new site!) could win one of five golden tickets to enter the new Doodlekins site before anyone else does and create a FREE set of 150 labels!

This is a rare opportunity to help the DoodleDees shape the site and make it amazing for you and your fellow customers.

Requirements:
  • We are scheduling the Family Factory tour Wednesday, 12/8. 5 winners will be given special access to the site on that day and will need to spend at least 30 minutes testing all features both on the site as well as in the Workshop, between 8am and 2pm Eastern time.
  • You can be an existing customer or never shopped with us before, live in the USA or Canada.
  • We ask that you record your experiences in an email, and create a list of any issues or concerns you see, and provide this before 3pm Eastern time on Wednesday.
  • On the main part of the site, you will be recording links that don't work or instructions you don't understand.
  • Most of your time would be spent in the Workshop, where you will create your family labels. You should list any difficulties you experience choosing accessories or sizing the characters, anything confusing about the design process, and anything you think needs improvement in the functionality. We ask that you add/remove accessories, change colors, and try to trip up the design utility.
  • Once you have created your family labels, you will need to make a mock purchase and complete checkout through the cart to test it's functionality, but no credit card is necessary. As you complete the checkout process, we ask that you list any broken links, confusing instructions, or any failure in functionality.
Your report will be used to edit and fine tune the the site on Thursday for it's expected launch on Friday 12/10!  And, you will have our DoodleDees undying gratitude and eternal love.

To enter:
Leave a comment below telling us why you'd like to do the tour and participate in beta testing. You don't have to be a subscriber to the blog to comment.

Deadline:
Contest ends Monday 12/6 11:59pm Eastern. 5 Golden Ticket Winners will be chosen Tuesday 12/7 and announced on the blog. Winners will need to provide their email address to receive their access instructions for the tour. We suggest you subscribe to the blog to receive the announcement post in your email box in case you forget to come back, but it's not required.

Our Golden Tickets don't come with a chocolate bar, but we think you'll find our family labels are very sweet! :)

Christmas Schedule

 2010 Christmas GIFT MAILING Schedule to the USA

NOTE: For labels and cards you need to mail, order at least one week earlier than dates shown. This is for gifts we are mailing directly to your recipient, or that you can give in person, and don't take into account time you need to mail your cards. (All international customers need to order today, by Standard or Express.)

  • 12/9 - We suggest you order by this date if you choose Economy shipping, this is an estimation only, delivery time is not guaranteed by USPS.
  • 12/14 - We suggest you order by this date if you choose Standard shipping, this is an estimation only, delivery time is not guaranteed by USPS.
  • 12/17 - Order by this date if you choose Express shipping, the postal service guarantees it, unless there are weather or other exceptions.

Site Revamp UPDATE (again!)

Hello Gang!

It's time to start ordering to be in time for Christmas labels and cards you'll be mailing and gifts like totebags that won't be on the new site right away; we're delayed with the launch again! (Quit laughing!) Does NASA have it this bad with their launches?? And they go to the moon!

Just pretend I never told you anything about a new site! Then you'll be pleasantly suprised when it happens! :)


Naw, we're almost there, but some features are not working the way we want them to and will cause too much confusion. We want this site to be even easier to use, not harder! So, our awesome team of programmers are fine tuning things like being able to add hats to your characters and then change the hat colors, all live, for you to see as you're doing it!! What a nice change that will be from the black and white characters, right?

So, for those who have been patiently waiting, you get my sincerest apologies and gratitude, but, if you've ever had contractors building a house for you, this is the situation we're in. :) And, even with all the delays, we are still launching with just TWO products - labels and cards - so if you need totebags, bag tags, tshirts, and any other stationery item in time for Christmas gifts, it's even more important you not wait for the new site.

I promise one thing. The wait is worth it! I LOVE the new site, it's everything you guys have ever asked for, and more! I've got a fun offer and announcement to follow. Stay tuned! Thanks again for putting up with our craziness. :)
Megan